CODE OF ETHICS
COMMONWEALTH OF VIRGINIA
ASSOCIATION OF PROFESSIONAL PROCESS SERVERS
Each member agrees to abide by the provisions and principals set forth herein when dealing with clients, general public, associate members, and associates in business as follows:
1. Duties to Clients, General Public, and Legal Entities
All work shall be performed in a professional and ethical manner. Nothing shall be done which would impugn the position or name of this Association or its members or the process serving industry. Everything possible shall be done to protect the rights, interest, and confidentiality of clients, entities being served, and the legal profession as a whole.
2. Licenses, Permits, Bonds, and Other Requirements
Each member agrees to comply with and keep current during the tenure of his or her membership, all necessary business licenses, bonds, permits, and any other requirements mandated by the city, county, and/or state in which the member conducts business.
3. Exchange Work
Each member agrees to handle work sent to him or her by another member in a professional and ethical manner. It is unethical for a member to contact another member’s client unless specifically directed to do so. If there is authorized contact concerning the specific service, the member should never make any rate quotes for the service to the client, nor actively solicit business from the sending member’s client.
4. Proofs Of Service, Not Found Returns, Other Reports
Each member shall use COVAPPS or NAPPS Request For Service forms, or a copy thereof, when exchanging business and must comply with all instructions given by the forwarding agency If a proof of service is provided by the sending party, it is mandatory that the serving party use that proof and fill it out in the manner requested. All documents shall be returned timely upon completing the work order.
5. Financial Responsibility
Each member agrees to promptly pay for services rendered by another member unless other specific arrangements have been made. A member, who is not owner of the firm for which they work, is responsible for the ethical conduct of the firm for which they work.
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